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SAE AS 9100 C / EN 9100:2009
Quality Management Systems – Requirements for Aviation, Space and Defense Organizations
Системы менеджмента качества – Требования для авиационных, космических и оборонных организаций

Requirements and Flow Down (7.2.1 a)

Section:

7.2.1 a

Section Title: Requirements for Delivery and Post-Delivery Activities

9100 C Clause

Determination of Requirements Related to the Product: The organization shall determine:
requirements specified by the customer, including the requirements for delivery and post-delivery activities.  NOTE: Post delivery activities include, for example, actions under warranty provisions, contractual obligations such as maintenance services, and supplementary services such as recycling or final disposal.

Generic Expectation

It is expected, as part of the product realization process, that the customer will specify the requirements for the product to the seller. The specified requirements must cover the entire life cycle of the product realization process, including acquisition, development, production, test, delivery and post-delivery activities. The life cycle requirements may vary depending on the type of activity to be provided by the seller. It is expected that the seller will verify the specified requirements with the customer (AS9100 7.2.2 Review of Requirements Related to the Product) and will obtain additional requirements or clarification if the requirements are incomplete or unclear.

Product Type:


COTS/Standards


Raw Material


Build-to-Print 


Supplier Design

Specific Expectation

Organization (Buyer)

AS9100 See 7.4.2 Purchasing Information

Supplier (Seller)

Seller will have an established process from receipt of order to fulfillment with specific steps to validate item being ordered and identification of any non-standard (non COTS) requirements including requirements for part performance, part marking, packaging, handling, certifications, etc.

Seller will have an established process from receipt of order to fulfillment with specific steps to validate the material being ordered. 

Seller will have an established process from receipt of order to fulfillment with specific steps to validate the completeness of the design release package, including digital data.

Seller will have an established process from receipt of order to fulfillment.

 

Seller will complete a review of the contractual documents and will compare the purchase requirements against a standard checklist of requirements for the material being purchased. The checklist will account for the life cycle of the contractual document and will make note of any special requirements specified by the customer. The checklist should contain items such as material specifications, test methods, special process requirements, part marking, packaging, handling, certifications, etc.

Seller will complete a review of the contractual documents and the design package. Seller will verify that the design package is complete and covers the life cycle of the order fulfillment process. Seller shall be approved by their customer to handle digital data package. The review should include such items as material specifications, test methods, special process requirements, part marking, packaging, handling, certifications, etc.

Seller will have detailed processes for the major steps in the process flow including requirements capture and traceability, trade studies, design, test planning, supplier data submittal requirement for design / qualification / quality and execution, etc.

Prompt notification to buyer if any non-standard (non-COTS) requirements are identified and disposition of the requirements (comply, non-comply).

Prompt notification to buyer if any requirements are missing or inability to comply with any of the requirements.

Prompt notification to buyer if any requirements are missing or inability to comply with any of the requirements.

Prompt notification to buyer if any requirements are missing or inability to comply with any of the requirements.

Documentation to demonstrate conformance to expectation (what the auditor would look for)

Organization (Buyer)

Purchase Order and Flow down Document per 7.4.2 Purchasing Information

Supplier (Seller)

Documented process to fulfill the contractual document.

Contract Review Checklist

Contract Review Checklist

Contract review checklist for key items (drawings received and reviewed, digital data, special processes and suppliers identified, etc)

Contract Review Checklist

Examples (Best Practices)

Organization (Buyer)

ARP 9009; ARP 9114; ARP 9107; ARP 9134

Supplier (Seller)

Process map

Metrics tracking and reporting on process compliance, performance and effectiveness

 

 

 

Capability Model assessments

К оглавлению


Источник: Supply Chain Management Handbook (SCMH)

The SCMH is provided by the IAQG to assist with the advancement of quality practices. The use of the SCMH is entirely voluntary, and its applicability and suitability for any particular use, is the sole responsibility of the user. IAQG maintains intellectual property rights to the SCMH material.

Руководство по управлению цепочкой поставки выпущено IAQG для оказания практической помощи по улучшению качества. Использование Руководства является полностью добровольным. Принятие решение о его применимости и пригодности для любого практического использования остается на исключительной ответственностью пользователя. IAQG сохраняет права на интеллектуальную собственность материалов, представленных в Руководстве по управлению цепочкой поставки.

Руководство по управлению цепочкой поставки

Раздел 2: РАБОТА С КОНТРАКТОМ
(Requirements and Flow Down)

7.2.1 a - Требования к поставке и деятельности после поставки
7.2.1 b - Требования, не определенные потребителем
7.2.1. c,d - Законодательные и другие обязательные требования
7.2.2 §1 - Анализ требований, относящихся к продукции
7.2.2 a - Анализ требований, которые были определены
7.2.2 b - Изменение ранее сформулированных требований
7.2.2 c - Способность выполнить требования
7.2.2 d - Специальные требования
7.2.2 e - Оценка риска
7.2.2 §2 - Записи об анализе
7.2.2 §3 - Недокументированные требования
7.2.2 §4 - Изменения требований
7.2.3 a,b,c - Связь с потребителем
7.4.1 - Процесс закупок
7.4.1 a - Реестр одобренных поставщиков
7.4.1 b - Периодический анализ деятельности поставщика
7.4.1 c - Невыполнение требований
7.4.1 d - Специальные процессы, одобренные заказчиком
7.4.1 e - Присвоение поставщику статуса утверждения
7.4.1 f - Риск при выборе поставщиков
7.4.2 a - Требования к одобрению
7.4.2 b - Требования к персоналу
7.4.2 c - Требования к СМК
7.4.2 d - Требования к техническим данным
7.4.2 e - Требования к приемке
7.4.2 f - Требования к образцам для испытаний
7.4.2 g - Требования по несоответствующей продукции
7.4.2 h - Требования к хранению записей
7.4.2 i - Требования к правам доступа
7.4.2 j - Передача требований по цепочке
 
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