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SAE AS 9100 C / EN 9100:2009
Quality Management Systems – Requirements for Aviation, Space and Defense Organizations
Системы менеджмента качества – Требования для авиационных, космических и оборонных организаций

Requirements and Flow Down (7.2.2 §4)
Section: 7.2.2 §4 Section Title:  Requirement Changes
9100 Clause Review of Requirements Related to the Product:  The organization shall review the requirements related to the product.  This review shall be conducted prior to the organization's commitment to supply a product to the customer (e.g. submission of tenders, acceptance of contracts or orders, acceptance of changes to contracts or orders) and shall ensure that:
Where product requirements are changed, the organization shall ensure that relevant documents are amended and that relevant personnel are made aware of the changed requirements.
Generic Expectation The organization processes shall ensure adequate understanding of any changes and change management requirements when initiated by the organization or the customer. This includes change acceptance, status accounting, method, timing and approval of change.  Changes can include product definition, contractual document terms and conditions, delivery requirements or associated specifications.  There should be a clear understanding between the customer and supplier as to the definition of a change.
Product Type:
COTS/Standards

Raw Material

Build-to-Print 

Supplier Design
Specific Expectation Organization (Buyer) AS9100  See 7.4.2  Purchasing Information (d & h)
Supplier (Seller) Typically not applicable to product definition since Buyer has no or little control over product configuration.  Would only apply to contractual documentation terms and conditions and delivery requirements.  Should follow same process as AS9100 7.2.2 Review of Requirements Related to the Product. Typically product is defined by specification and may or may not be an industry standard.  Would only apply to contractual documentation terms and conditions and delivery requirements.  Should follow same process as AS9100 7.2.2 Review of Requirements Related to the Product.  Could be a revision to a specification in which case the Buyer has to declare which specification and revision are applicable to the order and when the order takes effect. Could be any number of methods.  There could be a change to a product specification, method of manufacture, engineering definition, or contractual documentaion terms and conditions.  Supplier should understand the change effects (price, quality and delivery) and re-commit / quote the change effects back to the Buyer.  Effectivity and contractual documentation alignment need to be ascertained between buyer and supplier before an change is implemented.  Agreement needs to be by documented method via the Buyer Procurement process. Could be any number of methods.  There could be a change to a product specification, method of manufacture, engineering definition, or contractual documentation terms and conditions.  Supplier should understand the change effects (price, quality and delivery) and re-commit / quote the change effects back to the Buyer.  Affectivity and contractual documentation alignment need to be ascertained between buyer and supplier before an change is implemented.  Supplier is to have  an internal change control system for design impacts and analysis per AS9100 7.3.7 Control of Design and Development Changes.  Agreement needs to be by documented method via the Buyer Procurement process.
Documentation to demonstrate conformance to expectation (what the auditor would look for) Organization (Buyer) Contractual documentation Amendment / Change Order.
Supplier (Seller) Internal or Customer acknowledgement form or process to show that customer and supplier are in agreement of change. Internal or Customer acknowledgement form or process to show that customer and supplier are in agreement of material specification and condition. Internal process for the review of customer requirements prior to acceptance of contractual documentation amendment.  May include document that shows changes from customer requirements for the order and internal process owner acknowledgement that new requirements can be met.  Some customers link requirements on Web Sites or other online locations.  Acknowledgement that these sites have been checked and verified for latest information is important. Internal process for the review of customer requirements prior to acceptance of contractual documentation amendment.  May include document that shows changes from customer requirements for the order and internal process owner acknowledgement that new requirements can be met.  Some customers link requirements on Web Sites or other online locations.  Acknowledgement that these sites have been checked and verified for latest information is important.  Supplier change management and evaluation per AS9100 7.3.7 Control of Design and Development Changes is required.
Examples (Best Practices) Organization (Buyer) Contractual documentation Amendment for all changes, including specifications, terms and conditions and supplier suggested changes.
Supplier (Seller) Response to customer with information regarding change to item to be supplied and terms and conditions being agreed upon prior to shipping changed items. Response to customer with information regarding change to item to be supplied and terms and conditions being agreed upon prior to contractual documentation acceptance.  Contractual documentation Amendment to follow same process as new contractual documentation.  Affectivity and implementation of change agreed with the customer prior to shipment of change.

К оглавлению


Источник: Supply Chain Management Handbook (SCMH)

The SCMH is provided by the IAQG to assist with the advancement of quality practices. The use of the SCMH is entirely voluntary, and its applicability and suitability for any particular use, is the sole responsibility of the user. IAQG maintains intellectual property rights to the SCMH material.

Руководство по управлению цепочкой поставки выпущено IAQG для оказания практической помощи по улучшению качества. Использование Руководства является полностью добровольным. Принятие решение о его применимости и пригодности для любого практического использования остается на исключительной ответственностью пользователя. IAQG сохраняет права на интеллектуальную собственность материалов, представленных в Руководстве по управлению цепочкой поставки.

Руководство по управлению цепочкой поставки

Раздел 2: РАБОТА С КОНТРАКТОМ
(Requirements and Flow Down)

7.2.1 a - Требования к поставке и деятельности после поставки
7.2.1 b - Требования, не определенные потребителем
7.2.1. c,d - Законодательные и другие обязательные требования
7.2.2 §1 - Анализ требований, относящихся к продукции
7.2.2 a - Анализ требований, которые были определены
7.2.2 b - Изменение ранее сформулированных требований
7.2.2 c - Способность выполнить требования
7.2.2 d - Специальные требования
7.2.2 e - Оценка риска
7.2.2 §2 - Записи об анализе
7.2.2 §3 - Недокументированные требования
7.2.2 §4 - Изменения требований
7.2.3 a,b,c - Связь с потребителем
7.4.1 - Процесс закупок
7.4.1 a - Реестр одобренных поставщиков
7.4.1 b - Периодический анализ деятельности поставщика
7.4.1 c - Невыполнение требований
7.4.1 d - Специальные процессы, одобренные заказчиком
7.4.1 e - Присвоение поставщику статуса утверждения
7.4.1 f - Риск при выборе поставщиков
7.4.2 a - Требования к одобрению
7.4.2 b - Требования к персоналу
7.4.2 c - Требования к СМК
7.4.2 d - Требования к техническим данным
7.4.2 e - Требования к приемке
7.4.2 f - Требования к образцам для испытаний
7.4.2 g - Требования по несоответствующей продукции
7.4.2 h - Требования к хранению записей
7.4.2 i - Требования к правам доступа
7.4.2 j - Передача требований по цепочке
 
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