| Section: |
7.4.1 b |
Section Title: Supplier Performance Review |
| 9100 C Clause |
Purchasing Process: The organization shall:
periodically review supplier performance; the results of these reviews shall be used as a basis for establishing the level of controls to be implemented; |
| Generic Expectation |
Suppliers must be periodically reviewed and documented for levels of control needed in support of supplier performance relative to requirements. Controls, such as inspection and oversight, must be implemented on each supplier based on individual performance. A periodic review of the supply base shall be performed and documented to determine these controls. Specific controls may be grouped in levels aligned with certain ranges of an established performance measurement process. |
| Product Type: |
COTS/Standards |
Raw Material |
Build-to-Print |
Supplier Design |
| Specific Expectation |
Organization (Buyer) |
State any unique controls required by the organization for the supply chain, any unique performance measurement processes required, and any documentation and reporting requirements unique to the organization. |
| State any industry certifications or registration requirements required by the organization for the Seller's supply chain. |
| Supplier (Seller) |
Each type of supplier control is defined that explains the inspection, oversight, and/or surveillance actions required. |
| The controls required within each supplier performance rating range, or level, (if used) are listed. |
| The cycle for the periodic review is defined. |
| The review is documented that lists suppliers, the results of the review, and the level of control established for each supplier. |
| Documentation to demonstrate conformance to expectation (what the auditor would look for) |
Organization (Buyer) |
Contractual document for specific supply chain performance measurement processes and reporting requirements. |
| Supplier (Seller) |
The period of review for each supplier's performance. |
| Documentation of the review performed on each supplier for each review period. |
| The definition of each type of control that may be required. For example, sample inspection adjustment, on-site oversight actions, industry registration requirements. |
| If used, the definition of the ranges of performance each supplier may be assigned in. For example, the performance requirements for Red / Yellow / Green, Gold / Silver / Bronze, or other performance range categories. |
| Examples (Best Practices) |
Organization (Buyer) |
Existence of a standard clause explaining unique requirements for the Seller's supplier performance measurement and review, documentation, and reporting processes. |
| Supplier (Seller) |
All suppliers are listed on a register. |
| Each supplier on the register has a defined performance measurement technique defined. |
| Each supplier on the register includes the results of the latest performance measurement and when the measurement was performed. |
| Each supplier on the register has the level of control identified. |
| If controls are grouped in performance ranges, the process describes the type of controls for each grouping. |
